Every question about Daras answered here.

In the panel, connect your e-invoice provider (Nilvera) under Apps with your API key and tax number. If you turn on automatic issuing, the e-invoice or e-archive invoice for every paid order is issued on its own and kept in your store archive. To issue one by hand, use the 'Issue invoice' button on the order detail. The Paraşüt connection syncs your accounting records; the official document comes from the e-invoice provider.

Daras runs on a single source of stock. The quantity you enter in the panel applies on your own site right away and is pushed to connected marketplaces through a queue, usually within 15 seconds. When the same product sells on two channels at once there is no overselling, because stock is deducted with reservations and race protection.

In the setup wizard under Themes in the panel, you pick your brand colour and accent colour from a visual colour picker; no colour codes needed. Buttons, links and accents are derived from these colours.

If you are just starting, open with the free Tezgâh plan. Move to Dükkân as your catalog grows, to Kervan when you open on marketplaces and grow marketing and analytics, to Han when you need multiple stores and the AI package, and to Kurumsal for single sign-on (SSO), IP restrictions and a multi-vendor marketplace. Paid plans come with a 14-day free trial and you can move to a higher plan at any time.

Send your account closure request to the support team; we confirm it with the account owner. If you want a copy of your data, say so in the same request. Your data is deleted except records we are legally required to keep, such as invoices and payments. KVKK requests are answered within the statutory period, 30 days at most.

The Daras team is with you through the move. You import products from the XML feeds of common e-commerce platforms or from a CSV file, and upload customers by CSV. You point your old URLs to the new pages with redirect rules. There is no automatic import for past orders and content pages; we plan those steps together with our team.

Settings → Developer → API keys → New key. Each key has its own scope (read orders only, write products, etc.). The key is only shown once at creation — write it down. REST API and OpenAPI docs are at platform.hosts.developers; your trial store lets you test before going live.

On the Reviews screen in the panel, your store's product reviews sit in one list. You approve or reject reviews one by one or in bulk, and you can have a review you find suspicious checked by AI. Reviews reported by customers are flagged separately.

When a customer opens a return on your site you get a notification in the panel. After approving it you add the return shipping code or label link, which is emailed to the customer. When the item reaches your warehouse you mark whether it can be resold; resellable items go back into stock and the refund is sent to the payment provider. How long it takes to reach the customer's account depends on their bank.