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Platform · Orders 01

Every channel's orders, in one pool.

Marketplaces, your D2C storefront, and B2B all land in a single list. Fulfilment guarantee, partial returns, shipping and customer messages on one screen.

7
Channels
Marketplace + D2C + B2B
Instant
Order propagation
Webhook guarantees
0
Lost order events
Outbox + DLQ guarantees
30+
Webhook events
Outbox + retry
What it does

One view for the whole team, the full order lifecycle.

From the moment an order arrives until delivery — every stage on one panel, under audit log.

Single order pool

Every channel in one list. Saved filters, segments, and views.

Returns flow

Partial and item-level returns; the return shipping code is sent to the customer, who can also open a request from their account.

Fulfilment & shipping

Handling-time timer, picking list, warehouse routing, carrier label.

Customer messaging

Confirmation, shipping, delivery, cancellation and refund emails go out automatically; SMS and WhatsApp via automations.

How it works in Daras

An order in Daras, flows like this.

Step 01

Marketplace creates an order

Webhook + minute polling drop the order into Daras. Idempotent.

Step 02

Auto approval

If stock + payment + risk score check out, the order moves forward without manual approval.

Step 03

Warehouse routing

Among warehouses that can fill the whole order, the best match by delivery region and priority is assigned automatically and shown on the order.

Step 04

Picking

Picking list arrives at the mobile terminal; barcode confirms each item.

Step 05

Shipping label

Rate shopping finds the best carrier; label goes to the printer.

Step 06

Customer notification

Tracking number goes out by email; the customer account shows live order status.

Feature details

In order management, the details we care about.

01
Multi-vendor sub-orders Kurumsal and up

In marketplace mode each vendor gets a sub-order; payment splits handled separately.

02
Bulk operations

Move selected orders to preparing, cancel them or export to CSV in one go.

03
Delivery timer Coming soon

Marketplace handling time counts down; admins are alerted when thresholds break.

04
Risk score

AML/fraud rules + IP velocity + card velocity score, automatic.

05
Audit log

Every status change + who/when/IP recorded append-only.

06
Webhook + outbox

order.placed, order.cancelled, payment.captured, payment.refunded — signed delivery, automatic retry, undelivered events held in a separate queue.

07
Hold/release

Low stock, pending payment, manual review — the waiting pool is visible.

Plan coverage

Available on

Dükkân Kervan Han Enterprise
See all plan details
Get started

Try it in your trial store, go live when you are ready.

The migration team moves your products, customers, orders and theme; a 301 redirect map keeps your SEO intact.