Turkey's enterprise
e-commerce
flagship platform.
Marketplaces, your own storefront, warehouses, and shipping — all on a single infrastructure. Turkish brands sell on Karum.
Ready to sell in four steps.
No complex setup. Our onboarding team runs the process — data migration, product mapping, and channel connections included. First sale on average in 3–7 days.
Scale, proven and verified.
A dedicated panel for each
for every role on your team.
Karum isn't just a merchant panel. Your sellers, B2B buyers, support agents and developers each get their own role-scoped, narrow-focused workspace — one bill, one SSO, one audit log.
Turn your store into a marketplace. Third-party sellers manage their own products, orders and finances from a panel of their own.
- Independent KYC + contract approval
- Performance-tied commission tiers
- Multi-vendor sub-order visibility
- Automated payout schedule + bank info
Offer corporate buyers a distinct experience from the same catalog — terms, approval flows, customer-specific pricing all ready.
- Paste SKUs from Excel, add to cart
- Quote → order approval flow
- Net 30/60/90 credit account + limit
- Multi-user finance approval
For your in-house tech team: open REST API, OpenAPI docs, Karum CLI and an interactive endpoint tester right in the browser.
- REST API + auto-generated OpenAPI
- Webhook event catalog + signature check
- OAuth 2.1 + PKCE flow + scope list
- Theme development via Karum CLI
Instead of Zendesk + Hubspot + Marketplacer + Magento B2B, one platform: same data layer, same audit log, same compliance posture — one invoice.
One architecture,
your entire sales operation.
Karum unifies your sales channels on a single data model. Every module talks to the others in real time — a value changed in one is immediately effective in the rest.
Sales Channels
Operations & Integration
Depth for every layer
of your operations.
Not separate products sold independently — six modules talking in real time over the same data layer.
Operational intelligence, trained on your own data.
Karum AI learns from your store's order, stock, and sales history. Not just decision support — direct action suggestions that activate with your approval.
All channels, in real time, from one panel.
Each marketplace's sync status, order volume, revenue, and commission visible live.
A storefront as rich as your panel.
The Karum storefront isn't a theme — it's a full commerce surface with loyalty, subscriptions, gift cards, live shopping, multilingual reach and a modern customer account, all out of the box.
Purchases, reviews, birthdays, referrals — every interaction earns points. Redeem for discounts, gifts or coupons.
LoyaltyWeekly/monthly recurring billing. Customers manage their own schedule — skip, pause or cancel from the panel.
SubscriptionDigital gift card sales, store-credit wallet, refunds returned to wallet — all in one balance.
WalletLive streaming + replay video commerce. One-click add-to-cart from the broadcast for real-time selling.
LivePasswordless sign-in with passkeys, back-in-stock + price alerts, order tracking, GDPR data export — one panel.
AccountSelf-serve return flow, warranty policy management, auto-generated return labels — support load drops.
ReturnsValue used items + sell them through a refurbished channel. Turn what customers already own into store credit.
Trade-in5 languages, 5 currencies, country-specific tax + shipping. One-tap checkout with Apple Pay / Google Pay.
GlobalWe don't replace your existing system; we connect to it.
120+ official integrations, open REST API, and webhook infrastructure. If a new channel or ERP is required, our integration team brings it live in 2–3 weeks.
Turkish e-commerce regulation,built into the product.
GİB, BTK, KVKK, TCMB and İYS — every compliance layer required to sell in Turkey is inside Karum. No third-party modules, no separate contracts to sign.
- GİB e-InvoiceUBL-TR 2.1 format, Financial Seal signature, direct transmission to the GİB server. 8 certified providers.
- e-Archive & e-WaybillAutomatic e-Archive for end consumers; e-Waybill for shipments — synced with warehouse departure.
- KEP (e-notification)Official notifications via registered electronic mail. Statutory deadline tracking is automatic.
- TCMB exchange ratesCentral Bank rates pulled daily at 15:30; multi-currency product and invoice amounts update automatically.
- KVKK SAR (data request)Customer data requests land in the panel, the 30-day statutory clock starts, and the report exports with one click.
- Deletion & PII access logRight-to-be-forgotten requests fully erase personal data; every PII read is written to an append-only audit log.
- İYS consent managementMarketing consent synced hourly with the Message Management System; opt-outs drop from sending lists instantly.
- Turkey data residencyCustomer and order data is stored only in TR-1 / TR-2 regions; even backups never leave the country.
How does Karum differ from marketplace panels and classic platforms?
Karum is not a marketplace panel — nor a classic e-commerce platform. One architecture that hosts both.
| Feature | Karum | Marketplace panels | Classic e-commerce platforms | Enterprise ERP add-ons |
|---|---|---|---|---|
| Multi-channel marketplace | 12+ kanal | Sadece kendi | 3–4 kanal | Özel geliştirme |
| Real-time stock sync | < 200ms | 2–15 dk | Saatte 1 | Saatte 1 |
| Multi-warehouse & shipping | Sınırsız | Yok | Eklenti | Var |
| Own storefront (D2C) | Dahil | Yok | Ana ürün | Yok |
| TR data residency | İstanbul + Ankara | Yurtdışı | Sağlayıcıya bağlı | Kurulum bazlı |
| e-Invoice integrated | Logo / Foriba / İzibiz | Yok | Manuel | Var |
| SAP / Logo / Nebim | Sertifikalı | Yok | 3. taraf | Doğal |
| P&L report | Otomatik | Yok | Manuel | Var |
| Availability & support | %99,99 · P1 < 15dk | Yok | İsteğe bağlı | Var |
| Setup time | 3–7 gün | 1 gün | 2–6 hafta | 3–9 ay |
| TCO model | Sabit aylık | Ciro % | Lisans + dev | Yüksek + yıllık |
Flat monthly. No commissions.
No revenue share.
Growth
For brands starting on a marketplace and launching their own site.
- INCLUDED
- Up to 2,500 orders/month
- 3 marketplace integrations
- 1 storefront (D2C)
- Basic reporting
- e-Invoice integration
- Email support · 24h response
Scale
For growing brands. Unlimited channels, multi-warehouse, and advanced automation.
- EVERYTHING IN GROWTH +
- Up to 25,000 orders/month
- Unlimited marketplace integrations
- Multi-warehouse & shipping routing
- Karum AI suggestions
- Webhook & API access
- 24/7 priority support · P1 < 15 min
- Monthly partnership meeting
Enterprise
High volume, SAP/Logo/Nebim integration, custom availability guarantee, and enterprise support.
- EVERYTHING IN SCALE +
- Unlimited order volume
- SAP / Logo / Mikro / Nebim
- Custom availability guarantee · 99.99% with credits
- Custom-design storefront support
- Dedicated account manager
- Custom setup & team training
- VPN / IP allow-list / SSO
Your first sale this week. Setup in 5 minutes.
Our onboarding team runs the process. Data migration, product mapping, and channel connection included — first sale on average in 3–7 days.